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FREQUENTLY ASKED QUESTIONS
WHAT MAKES THIS DIFFERENT FROM ANY OTHER PILLOW?
Most pillows decide firmness for you. Ours doesn't. You unzip, add or remove shredded memory foam, and dial in exactly how much support your neck needs.
HOW DOES THE ADJUSTABLE FILL ACTUALLY WORK?
Unzip the inner mesh liner. Pull out foam = softer. Add foam back = firmer. Takes 3 minutes.
WILL IT GO FLAT OVER TIME?
Shredded memory foam recovers. The mesh inner liner prevents clumping. No pancake effect.
IS THE BAMBOO COVER ACTUALLY COOLING?
280gsm bamboo/poly blend. Moisture-wicking. Stays cool on both sides.
WHAT IS THE 30-NIGHT TRIAL?
30 nights from delivery to decide. Full refund, free return, one per household.
WHAT'S THE WARRANTY?
"Built to outlast your last three relationships." Unlimited warranty for structural failure.
FREE SHIPPING. WHAT'S THE CATCH?
No catch. Free over $100. The 2-pack ($117.30) qualifies.
IS THE FOAM SAFE?
CertiPUR-US Certified. Independently tested. It passed.